Which manufacturers support the Digital Concert Hall?

Currently, the Digital Concert Hall is supported as follows: TV & Blu-ray players [width:150] TV Blu-ray players Remarks Sony Y Y Devices from 2012 / BD player: most models from 2015 Samsung Y Y Devices from 2012 / BD player from 2017 Panasonic Y Y TV sets from 2012 (except models of the GXW704 series) with "My Home Screen" or Android TV/Google TV LG Y N Devices from 2012 Oppo N Y Only on the BDP-10x series Toshiba Y N Only devices with Android TV Loewe Y N Only devices with UHD Philips Y N Only devices with Android TV Insignia Y N Only devices with Roku TV™ (except in Brazil) Sharp Y N Only devices with Roku TV™ (except in Brazil) Hitachi Y N Only devices with Roku TV™ (except in Brazil) Hisense Y N Only devices with Roku TV™ (except in Brazil) TCL Y N Only devices with Roku TV™ (except in Brazil) Streaming boxes [width:150] Device Remarks Apple AppleTV Generation 4 Amazon FireTV & FireTV Stick Swisscom Swisscom TV Razer Forge TV Asus Nexus Player Roku All devices except in Brazil Telekom MagentaTV Media Receiver 200, 201, 400, 401 & 601 Sat Smart Display [width:150] Device Remarks Amazon Echo Show 15 Collaborations with other manufacturers are being planned. News can be found in our newsletter . To use the Digital Concert Hall, download the app from the app store of your device manufacturer.

How do I connect the app to my user account?

Open the Digital Concert Hall app and select the “log in” prompt. You will see a unique 7-digit code. Please open the link digitalconcerthall.com/connect on a smartphone, tablet or computer and enter the code there. The 7-digit code is randomly generated and displayed exclusively on your TV. It is not a password or a voucher or discount code.

How do I find the app on my device?

If the app is not pre-installed on your device, please visit the manufacturer’s respective app store and search there for “Berliner Philharmoniker” or “Digital Concert Hall”. Then install the app. Please note that in some app stores the app may not be listed in the music section, but in the video, entertainment or even premium apps section.

Why has the Digital Concert Hall app stopped working on my device?

In June 2024, support for our app will be discontinued for some devices. The affected device types are: TVs from Toshiba, Vestel and Skyworth Samsung Blu-ray players and Digital Video Recorders (PVR) from the years 2012–2016 As we always want to offer you the best streaming quality, we can unfortunately no longer guarantee the technical basis for unrestricted functionality of our app on these devices. As a result, we have decided to no longer offer the Digital Concert Hall app on these devices. We apologise for any inconvenience. How can you continue to use the Digital Concert Hall? There are a variety of devices and apps with which you can continue to use the Digital Concert Hall: at digitalconcerthall.com in an Internet browser (for example on a laptop or computer) in our apps for mobile devices (smartphones, tablets) from Apple and Android in our apps for numerous other TV manufacturers with streaming boxes and/or streaming media players Here you can find a complete overview of our supported devices and manufacturers Our recommendation If you do not yet own one of the devices listed, we would like to recommend the streaming media players from a variety of manufacturers: Fire TV sets from Amazon Apple TV boxes from the fourth generation Chromecast devices with Google TV Roku-Streaming Media Player Connected to your TV, these devices are a simple and inexpensive way to enjoy Digital Concert Hall concerts as impressively as possible on your TV screen.

I get the error message: update Flash Player on TV – what do I do?

The Digital Concert Hall is not accessible via the browser of a television. Our player is HTML5 based, so the Adobe Flash Player is not compatible. To use the Digital Concert Hall, please download the app from your device manufacturer’s app store. The Digital Concert Hall is currently supported by these manufacturers .

TV, Blu-ray players, streaming boxes and smart displays

How can we help you? Please enter a question or keyword, for example “How can I change my password?”

Which manufacturers support the Digital Concert Hall?
How do I connect the app to my user account?
How do I find the app on my device?
Why has the Digital Concert Hall app stopped working on my device?
I get the error message: update Flash Player on TV – what do I do?

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